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Gloucestershire Library Services Update

Written by on 20th February 2021

We would like to update you regarding County Council library services that are on offer during the National Lockdown and also notify you of changes coming soon to the eBook and eMagazine service.

1.eBook Service Update: Please read if you use the RBDigital eBook and eMagazine services
 On 25th February there will be a major change to the eBook and eMagazine service we offer. Following the acquisition of RBdigital by OverDrive, our eBooks and eMagazines will be moving to the OverDrive platform (Libby) – some of you may be familiar with the Libby service which will enhance our fantastic range of eBooks and eMagazines.We are working with the supplier to ensure a smooth transition and if you have a book checked out in the RBdigital app at the point of the switch over, it will be available for the remainder of the lending period.Do you have items on hold (reserved) in RBdigital?Unfortunately any titles you have selected as holds will not be transferred. However, you may export your Transaction History from the RBdigital website by accessing My Account > Profiles, so you have a list to then re-place in the new Libby service. Please undertake this prior to the 24th February in order to prepare for the change.How will I be able to access the new Overdrive Libby app?In order to use the new service you will just need your library card number and PIN to access OverDrive’s Libby app, where you will be able to place your holds again.More information will be shared soon at: https://www.gloucestershire.gov.uk/libraries/ebooks-eaudiobooks-and-emagazines/
2.Service Availability as a result of the National Lockdown
 In order to support the UK Government’s stay at home message, our online services continue to be available to you from home via the Internet.Your Library From homeYou can access a range of free digital content from home through your internet, including eBooks, eAudioBooks and eMagazines which are available 24/7 and can be accessed with your library card. For more information about our services from home, please visit the website. If you would like to access our extensive eBooks, eAudioBooks and eMagazines offer, please click here.We are also providing a range of online events and activities through our Facebook and Youtube channels which we hope you discover and enjoy.In line with Government regulations, we are able to offer some limited services from our library buildings for essential use.Essential PC access and Printing and Photocopying:Libraries remain open to provide essential PC access to residents who cannot get online at home. Sessions have been reduced to 50 min to facilitate cleaning and must be booked in advance by calling the local library, or booking online via http://www.gloucestershirelibraries.org.uk/netloan/login.aspx. Further information can be found at https://www.gloucestershire.gov.uk/libraries/book-a-computer-including-printing/Request and Collection Services:At the current time, customers are not be able to enter our library buildings to browse the shelves but we continue to offer our request and collection services for those customers who wish to use them. For more information on these services please visit https://www.gloucestershire.gov.uk/libraries/request-services/Fines, charges and managing your Library accountWe are ensuring no additional fines will be incurred during this Lockdown period and we have extended our loan periods. You can check your library account online https://gloucestershire.spydus.co.uk.

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